Product Warranty Information

Our one-year warranty Replacement Coverage requires your dated proof of purchase.   

Replacement of all parts for manufacturing defects, such as parts not fitting together properly, or obvious flaws in the glass/nylon injection molding. 

Our product warranty does not cover damages caused by hook failure. Hook failure is ONLY caused by exceeding the weight limit of 40 lbs. Hook failure WILL ABSOLUTELY result if the weight limit exceeds 40 lbs. Hook failure may cause personal injury, damage to any hanging item, and damage to anything below (including furnishings and floorings). 

* Save a copy of your purchase receipt.

* Please carefully inspect all parts before installation.

* Do not exceed over 40 pounds or 18.15 kilograms.

Disclaimer: In your use of this product, you acknowledge that E-Z Up Solutions and its employees are NOT liable for any or all damages that result from hook failure.

Contact Information:

For any questions or concerns, please feel free to reach out to us at the provided contact information:

David Hoggard in Sales: 507-213-4440 

Mailing Address:  

E-Z Up Solutions

PO Box 10

Big Lake, MN 5530